Urban Retreat [Review]

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Length: 2 mins read (403 words)

Outlet: The Curve, Mutiara Damansara

Service tried: Full aromatherapy body massage

Last visit: July 2018

“A multi-award winning spa set within the Curve (Petaling Jaya) and 1 Mont Kiara (Kuala Lumpur).”  http://store.urbanretreat-spa.com

Cleanliness 4.5 / 5
Customer service 4.5 / 5
Skill 4 / 5
Facility 3.5 / 5
Ambience 4 / 5

I came to this outlet a couple of years ago while waiting for my movie at E@Curve. Compared to then, they have expanded to a new lot which is situated not too far from the main lot. And they still do have my personal record in their system which makes it feels more personable and give a good impression on their level of customer service.

Despite not too great sound proofing at the outlet, the general ambience and setting is great. Nice little cosy layout with friendly and professional staff.

I chose Swedish Thai massage in which the therapist uses a lot of palm and thumb for presses, kneading and firm strokes. The whole structure was pretty smooth flowing from the upper body to lower body and then the opposite during face up.

I do particularly like the room interior design. Plus with the lighting, it gives an impression as though I just stepped into a kampung house to do my session. But lying down on a mattress will also means that it doesn’t have a head rest and I am lying on my chin on the pillow most of the times. It does feel a bit sore for a long session.

The session is generally great with very soothing ambiance water sound which really put you at ease. The therapist certainly know what she is doing too. But what I find a bit weird was you have to wear the disposable boxer provided; but only to be torn / slitted up by the therapist halfway through cos it was a bit too tight for her to work on my thighs. Might as well not wear anything and just cover my body parts with proper drapes. 😉

After the session finished, they do serve you ginger tea while waiting for the bill.

Notes:
-They don’t have a toilet inside the outlet hence you should do all your business before starting your session.
-You cannot go naked and you can use your own oil.

Pros:
-Great ambience and setting with good massage. (it does comes with a price too)

Cons:
-Disposable boxer